Home Repair & Improvement Services
Your Concierge Partner for Home Projects
Throughout the year, our home management team provides clients with fully customized services — from managing household staff (housekeepers, gardeners, pool technicians, and more) to overseeing properties while you’re away. Most importantly, Custom Home Maintenance (CHM) creates tailored preventative maintenance plans designed to preserve your home’s value and comfort.
Often, these plans uncover opportunities for larger repairs or improvement projects. When that happens, our clients turn to CHM to manage every step of the process — and our answer is always yes. We’re your one-stop solution for everything your home needs.
What’s Included
If you’re planning a renovation or repair project, CHM offers the expertise and oversight you need for complete peace of mind. With more than twenty years of experience managing home remodels and coordinating with contractors, interior designers, architects, and engineers, our home managers ensure your project runs smoothly from start to finish.
When you hire CHM to manage a project, you’ll have a dedicated home manager present whenever third-party work (plumbing, electrical, painting, etc.) is performed. In addition, your home manager will:
Provide 100% project oversight
Manage contractor schedules, estimates, invoices, and negotiations
Ensure clear communication and quick responses
Offer access to trusted project managers
Handle consolidated invoicing
Schedule and coordinate all vendors
Maintain private, secure project records
Provide access to preferred pricing through vetted, licensed, and insured contractors
We do not upcharge or inflate vendor pricing. All estimates are fully transparent, and you’ll always see contractor proposals directly before approving any work.
Pricing
Costs vary depending on contractor rates and project scope. Because CHM maintains long-standing relationships with pre-screened, high-quality vendors, our clients receive preferred pricing and added value — without compromising quality.
Our goal is simple: to remove the stress of managing home projects while delivering exceptional results you can trust.
Frequently Asked Questions
How much does the home repair and improvement service cost?
Our home managers bill at an hourly rate for project oversight. Because we receive preferred pricing from our network of trusted vendors, we’re able to keep overall costs competitive and transparent. CHM does not upcharge or add fees to contractor estimates.
Do I need a Framework Maintenance Plan before using CHM for project management?
Yes. Because effective management requires an intimate understanding of your home, completing a Framework Maintenance Plan is necessary before we take on repair or improvement projects — whether you handle ongoing maintenance yourself or have us manage it for you.
Can I use my own contractors or service providers?
Absolutely. We’re happy to work with any provider you choose. Simply share their contact information, and we’ll coordinate the rest.