Monthly Subscription Service
Complete Home Care —Handled for You
At Custom Home Maintenance (CHM), we believe that exceptional home care is about more than repairs—it’s about prevention, protection, and peace of mind. As the saying goes, “An ounce of prevention is worth a pound of cure.” With our Monthly Service Subscription, your home is cared for proactively by professionals who understand the importance of preserving both its comfort and value.
Regular upkeep like HVAC tune-ups, gutter cleaning, and seasonal inspections may seem small, but they make a world of difference in avoiding costly emergencies and protecting your investment. The challenge, of course, is time. That’s where CHM comes in.
Our team takes the stress and guesswork out of home management. Once your custom home framework has been created, your dedicated home manager takes over—executing every detail of your maintenance plan and ensuring nothing falls through the cracks.
What’s Included
The Monthly Subscription Service is designed for homeowners who want the freedom to enjoy their home without the burden of managing it. Every plan is personalized, but typically includes a dedicated home manager who will:
Oversee and execute your customized home maintenance plan
Schedule, coordinate, and follow up with all contractors and vendors
Manage estimates, invoices, and negotiations on your behalf
Source and purchase materials as needed
Research and recommend solutions for any home-related issues
Maintain organized documentation, photos, and schedules in your HomeZada portal
Communicate consistently with you about ongoing projects and updates
Be available 24/7 for emergency support
Your home manager also updates and refines your maintenance schedule throughout the year, ensuring your home’s care evolves with your needs.
With CHM, your home remains in expert hands—efficiently maintained, beautifully organized, and always ready for the moments that matter most.
Frequently Asked Questions
How much does the monthly subscription cost?
Pricing varies based on your home’s initial condition, repair needs, and the level of ongoing service required. Once your home transitions into preventative maintenance mode, the monthly cost typically decreases. Additional services such as staff management (housekeeping, gardening, pool care, etc.) can be incorporated and reflected in your custom plan. For a detailed estimate, please call 310-237-3869.
What is the commitment period for the subscription?
We recommend a one-year agreement to ensure all repairs and preventative systems are fully optimized. However, homeowners may cancel anytime with a 30-day notice, as outlined in your service contract.
What if I decide this service is not for me? Can I cancel?
Of course. While we hope to continue caring for your home long-term, we understand that circumstances can change. We offer both monthly and yearly payment options (with additional savings for annual plans). If you choose to cancel, we simply ask for one month’s notice. For yearly subscribers, we’ll refund the remaining balance—adjusted to reflect the standard monthly rate for services already rendered.
Do you upcharge on vendor estimates?
No. CHM operates with complete transparency. We never add hidden fees or upcharges to vendor estimates. All proposals are sent directly to you for review and approval before any work begins. We also ensure that every vendor provides detailed, line-item estimates so you can see exactly where your investment is going.
Do I need to be home every time a vendor is scheduled?
Not at all. Most of our clients provide CHM with secure access—such as a key, entry code, or lockbox—so we can manage appointments on their behalf. Your dedicated home manager will meet with each contractor in person, oversee the work, and ensure everything runs smoothly without disrupting your day.
Will vendors be working in my home without supervision?
Never. Your home manager is always present whenever vendors are on-site. They carefully monitor all activity to ensure your home is respected, your privacy is protected, and all work meets CHM’s exacting standards. We take great pride in safeguarding your property and maintaining the highest level of professionalism and care at all times.