About
Our Mission
At Custom Home Maintenance, our mission is to simplify the responsibilities of homeownership by providing personalized, reliable, and comprehensive home management services. We exist to give homeowners true peace of mind—knowing that every detail of their property is cared for by trusted professionals who value their home as much as they do.
What began as a vision from founder Patricia St. Pierre has grown into a dedicated team committed to delivering exceptional care through proactive maintenance, thoughtful planning, and consistent communication. We take the stress out of managing your home, offering a single point of contact for all your maintenance, repair, and concierge needs.
Our goal is simple: to help you protect your investment, preserve your home’s beauty and functionality, and enjoy the comfort of effortless living—all year round.
Meet Our Team
Patricia St. Pierre
Founder | Managing Owner
Patricia St. Pierre is an accomplished strategic marketing professional with more than twenty years of executive management experience. Over the past fifteen years, she has also owned and managed residential homes and rental properties, gaining firsthand insight into the responsibilities of maintaining a property’s long-term value.
As a homeowner herself, Patricia recognized how challenging it can be for busy individuals to create and manage an effective home maintenance plan. That realization inspired her to found Custom Home Maintenance—a company dedicated to helping homeowners protect their investments through personalized maintenance programs tailored to each home’s unique needs, lifestyle, and budget.
Tara Donovan
Senior Client Manager
Tara Donovan is a seasoned producer, production manager, and former business owner with more than fifteen years of experience in the entertainment industry. Tara holds both a Bachelor of Arts and a Master of Fine Arts degree, reflecting her deep commitment to continuous learning and professional growth. Throughout her career, she has overseen a wide range of creative and logistical projects earning a reputation for her exceptional organization, leadership, and problem-solving skills.
Known for her meticulous attention to detail and ability to manage complex workflows, Tara ensures that every project runs efficiently and meets the highest standards of quality. Her background as both a creative and an entrepreneur allows her to balance artistic vision with practical execution, delivering outstanding results for clients and teams alike.
Our Services
Framework & Plan Service
CHM begins with a complete home inspection to build a personalized framework for managing your property. Every detail including measurements, photos, equipment, warranties, and contractor information is organized in the HomeZada app, giving you full visibility and control of your home. From customized maintenance schedules to organized documentation, you will have everything you need at your fingertips. You can choose to manage the plan yourself or allow CHM to manage it for you.
Monthly Subscription Service
Our monthly subscription service gives you a dedicated home manager who oversees every detail of your property, from preventative maintenance to contractor scheduling and financial management. With 24/7 availability for emergencies, your home is always in capable hands. Once your custom framework is complete, your home manager handles seasonal upkeep, vendor coordination, documentation, and ongoing maintenance to keep your property running smoothly year-round.
Repair & Improvement Projects
CHM provides full support for larger repairs and renovations, managing every step of the process with cost transparency and trusted expertise. Your dedicated home manager coordinates contractors, schedules, estimates, and invoices while ensuring work is completed to the highest standards. With access to vetted, licensed vendors and preferred pricing, you can feel confident that your home improvements are handled with precision and care.
TESTIMONIALS
Trusted By Homeowners Like You
“We highly recommend Custom Home Maintenance for a great preventative maintenance plan and any home repair needs. It is worth every penny to have Patricia coordinate schedules with contractors, oversee their work, and manage the invoicing!”
Press Family
Mar Vista
“I now have more time for myself and my family. I also have peace of mind knowing CHM is proactively managing our home to minimize future unforeseen problems. The contractors that CHM works with have all been very professional, and they work with our existing preferred contractors. I highly recommend CHM to manage any size property.”
Steave C.
Santa Monica
“CHM was great! I hired them to help a couple of my clients get back on track with their home maintenance. They came in and took an overwhelming task and turned it into an easy-to-follow game plan. Now my clients know when to change out filters, what to have their housekeepers do for deep cleaning quarterly and monthly as well as the upkeep of other things around the house.”
Morrone
West Hills
“CHM has a great team with project management skills and I still utilize their services for regular home maintenance and repairs.”
Sullivan
Los Angeles
“As a busy business professional who travels a lot, there is great comfort in knowing Patricia is checking on my home twice per week while I am away. I have utilized her services now for 2 years.”
J.D.
West Hollywood